About Us

LOCAL EXPERTS YOU TRUST

About Tortuga Bay

Experience?

With 20+ years in Galápagos, we operate locally from Quito and Guayaquil and manage our own Santa Cruz hotels with pools—no intermediaries, smoother logistics. We run a reforestation program with digital certificates. If your flight is delayed, we adjust meals and activities. Family-friendly policies and in-house dining keep prices fair and service reliable, so your stay feels easy, safe, and truly cared for.

Local Ownership

We run our own hotels and tours on Santa Cruz Island.

Trusted Experience

20+ years guiding travelers safely across Galápagos.

Easy & Flexible Plans

If flights change, we adjust meals and daily activities

At Tortuga Bay Travel Agency, our operations team is the heart of every trip. We are local experts in designing and running Galapagos tours end-to-end, with in-house logistics and high safety standards. We coordinate schedules, transport, lodging at our partner hotels, and experiences led by certified naturalist guides. We monitor flights and adjust itineraries when needed so nothing is missed. We support you 24/7 from Santa Cruz, Quito, and Guayaquil with clear advice, friendly service, and fast solutions. Our approach is personal and flexible for families, couples, and groups, taking care of every detail through your return.

Team Members

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Andrea Palacios

Gerente General

Roberto Palacios

Gerente de Operaciones

Olga Andrade

Jefa de Reservas

Xavier Guerrero

Asesor Comercial

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